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beginner levelAdult Basic Education: Workplace Communication and Job Skills
3-4hrs
diplomaPersonal Development
Strong communication improves productivity, reduces conflict, and helps create a positive and professional workplace. This course, meant for adult learners, builds workplace communication skills, from small talk and video meetings to professional writing, email etiquette, and essential workplace data skills. This course was reviewed and approved by qualified subject matter expert Gamin Summers. Enrol today and communicate with confidence at work.
read more
Adult Basic Education: Workplace Communication and Job Skills
Learn the basics of workplace communication and etiquette to improve your productivity with this free online course.
Strong communication improves productivity, reduces conflict, and helps create a positive and professional workplace. This course, meant for adult learners, builds workplace communication skills, from small talk and video meetings to professional writing, email etiquette, and essential workplace data skills. This course was reviewed and approved by qualified subject matter expert Gamin Summers. Enrol today and communicate with confidence at work.
Course description
Course module
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Module 15 Lessons
Spoken Communication, Instructions, and Meetings
This module introduces clear spoken communication in workplace settings. You will learn to manage professional conversations, ask and answer questions, follow and clarify instructions, and contribute confidently in video meetings, using appropriate tone, etiquette, and active listening to avoid misunderstandings.
1.Learning Outcomes
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2.Workplace Conversations and Professional Tone
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3.Asking Questions and Receiving Instructions
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4.Video Meetings Essentials
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5.Lesson Summary
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Module 26 Lessons
Writing for Work, Email Etiquette (Content), and Workplace Data Skills
Module 31 Lessons
Adult Basic Education: Workplace Communication and Skills - Final Assessment
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